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Are You Looking For A Rewarding Career?

Our dealership is interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry. If you possess the unique ability to consistently provide outstanding customer service and a dedication to excellence, please email your resume to sales@bkford.com.

Job Description Contact Name Contact Number Contact Email
Other Tom Lalley, Service Manager 254-523-9731 tlalley@bkford.com
Quick Lane Manager

Want to be part of our winning team? Bird Kultgen is looking for a Quick Lane Manager to supervise the Quick Lane and ensure work is performed in a professional manner that meets customer expectations.

Duties - Advises customers of recommended services and writes repair orders. - Dispatches works to technicians and keeps customers updated on the progress of their vehicle. - Ensures quality service is provided to; maintains a clean, professional environment. - Ensures customer satisfaction by ensuring work flows smoothly and continuously. - Monitors the flow of work in the Quick Lane and ensures work is accomplished. - Manages performance of Quick Lane by establishing clearly stated goals and standards. - Directs and schedules the activities of all Quick Lane employees. - Monitors and evaluates employees providing feedback and training. - Ensures that Quick Lane employees are properly trained and up to date on all technical matters. - Solicits, encourages, and implements ideas to improve service and performance. - Assists in preparation of annual business plan and monthly budget to monitor performance. - Maintains profitability of Quick Lane. - Maintains operating environment to ensure optimal performance (maintaining equipment, etc.). - Other duties as assigned.

Skills and Experience - High school diploma or equivalent, some college preferred - Two years of automotive service experience or equivalent required, 5+ preferred - One+ year of supervisory experience - Detail oriented skills with strong organizational and multitasking skills - Basic computer skills - Professional appearance - Valid driver’s license

Benefits - $35-50k anticipated compensation - Family friendly retail work hours - Company sponsored medical, vision, dental, life, 401k, and more - Paid vacation after one year - Family owned and operated business since 1936 - All department managers have been with Bird Kultgen for over 15 years - Fun and exciting workplace where our team members are part of our family